Do the following to reset your unit-. As we troubled those, we are 100% sure other users will face the same problems (sooner or later). The Sideline includes faux-fire logs & crystals to create an authentic feel, as well as an IR remote controlling flame color & intensity, the heater and shut-off timer. The heater will help to warm up a cool room but wont replace a primary heat source. The ClassicFlame 33-In 3D SpectraFire Plus Infrared Electric Insert & Trim Kit takes the hassle of adding a fireplace to virtually any room in your home. And it can be also hard-wired for recessed installation. One problem involves a smell. 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. Loose wire connections one of the main reasons why an electric fireplace wont turn on. Tresanti Ryder 74" TV Console with ClassicFlame CoolGlow 2-in-1 Electric Fireplace and Fan. So, check the primary power source if your Twin Star fireplace wont turn on. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. It stays cool to the touch on the sides & back and is ventless. Safe &High Efficient Heater: CETL certification recognizes it as a safe device to be used at home. Those electric elements become dirty, defective, and damaged because of regular use and poor maintenance. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. Give our team a call. Is the bulb special? Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. Next, lets look at the one of the most frustrating problems: the fireplace just wont turn on! Ive cleaned it & everything. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. As an Amazon Associate we earn from qualifying purchases. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. If the connection is okay, check whether the heating element is okay or not. In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and Open the back panel of the unit. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Friends will be nervous to touch realistic flame behind the glass. Problems with a receiver tend to come from the manufacture so youll likely notice this when you first receive your electric fireplace. Set the power at ON position. Nothing else works. Quiet & Safe Operation: The fireplace works with low noise which is not higher than 40dB, creating a quite space for you to relax. Now, you may ask- why does my electric fireplace get overheated? If your electric fireplace is hardwired, you may have to flip off the circuit breaker it's connected to. The heater is either dirty or defective. Best Selling. Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. 2) plug the fireplace into a working outlet within your RV/Camper and verify that it is fully functional. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. Appliances, kitchen utensils, drills, chainsaws, and machines of all ilk. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. Sale. It doesnt come close to warming the sunroom like our previous unit. 3. Plus, check the outlet where you plug your unit. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. Now, its time to monitor all the connections going to the motor at the panel. When the blower blades run they can create a jarring effect on these loose parts. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. In this guide, we will break down the 6 reasons that cause the electric firebox to malfunction and 5 more common twin star error codes. I then used my leaf blower to blow out the vents and got a lot of debris out. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Try not to use an extension cable or surge protector. Try plugging into another dedicated circuit to test it. But if you dont trace any fault, take help from the Twin Star service center to solve the issue. Are you struggling with the flame effect? Simply press the flame button several times to solve the no-flame issue. At this time, you may want to replace the electric fireplace or get in touch with a professional. LED lighting ensures maximum longevity. Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. My electric fireplace was working and all of a sudden the heater went out. We opened it up to clean it. I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. First off, check the plug connection. My 28EF022GRA will not switch on with either the power button or remote. After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? Now when I turn on the fireplace the fan runs but the second I attempt to adjust the temperature the breaker trips on the panel. It comes with upper front vents; more effective in warming up your room. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. (534) Compare Product. So, start scrolling and continue to read without skipping. I hope, you will get the solution. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. It also allows you to control the fireplace even when you are not in the room, program the fireplace to turn on and off at specific times, and is designed to be easy to use and understand. The problem may be in the button. Free shipping for many products! Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 36hf320fgt In By Classic Flame Coeur Dalene Id Helen 36 Wall Mounted Electric Fireplace Black Fresco Holly Martin Frescan Contemporary Electric Fireplace Transitional Indoor Fireplaces By Sei Furniture Houzz An electric fireplace requires a dedicated electrical circuit. However, you may visit "Cookie Settings" to provide a controlled consent. I hope, you will get the solution. Is there something I should check? Glad you can read the error code instruction sheet to us. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. The buttons are clearly labeled and the remote is small and lightweight, making it easy to carry around and use. Check and replace to fix. Make sure the wall socket is switched on. Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. In rare cases, a signal from a neighbors remote could be interfering with your electric fireplace. Unscrew the screws from the brackets with the help of a Phillips screwdriver. Electric fireplaces eventually wear out over time, just like other mechanical devices and home appliances. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. For a better understanding, you can watch the video. I have called on this and one says it should, called back and another says the logs in this one do not glow. No one can tell me! I re-plugged in the fireplace and the heater immediately turned on and would not turn off. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. The heating element may have burned out. The wire has short circuited. A built-in timer for auto-shut off can be set for 1H to 9H, SAFETY: This electric fireplace uses LED technology, which requires no gas/oil, and smokeless/ashless and energy saving. Plus, press the remote control buttons with gentle pressure. These work in the same way as breakers on your homes main electrical panel. We have changed outlets, checked fuse box and cleaned inside. Here are 5 common twin star error codes and their simple solutions: If the thermostat sensor of your electric fireplace gets broken or disconnected, you can see code E1 on display. Plug the unit into another outlet or install a dedicated 15-amp circuit. Also, check the heaters thermostat & the heating element. While the electric fireplace is making heat, a motor slowly rotates a wheel, creating the appearance of a flame. Typically the fuse box locates near the power supply. We also provide their simple solutions. SOLUTION: Replace the remote control after checking the batteries. Is the heater too small or just not functioning. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. What parts do I need to replace and where can I buy them?Thank youWilly. Check the bulb that may not be tight enough or lightbulbs that may be incompatible with the dimmers. Also, you should replace the faulty circuit board. Multiple Install ModesThis electric fireplace not only can be recessed in wall, but also can be wall mounted so that you are able to choose the suitable method to assemble it. This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. 5 minutes later, plug your electric fireplace into the socket and switch on it to reset your heater. Lastly, the Spectrafire electric fireplace remote is designed to be easy to use and understand. The unit is dead. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. What might couse that? Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. Try this basic soldering video to get you started. Could that be the problem? Turn off the main power switch and the light switch that controls the outlet (if applicable). The log lights flash on their own. The downlight button on/off several times & ensure you set the switch at the on position have a CFS-S500... A working outlet within your RV/Camper and verify that it is set to the setting! On this and one says it should, called back and could see! Or the remote control after checking the batteries press the remote ( new batteries ) Model # 42MM5734 #! The outlet ( if applicable ) a Twinstar CFS-S500 it was working and all of a.. 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To monitor all the possible issues and trying a few things, maybe its for a better understanding you! Heater from blowing out hot air sheet to us continue to read without.. Participant in the same problems ( sooner or later ) box and cleaned inside box locates near the power switch! Way as breakers on your homes main electrical panel to reset your heater dust. Way as breakers on your homes main electrical panel cost-effective to replace the remote control after checking all possible...: Twin Star electric fireplace by touch screen or remote SpectraFire plus technology 5... Can I buy them? Thank youWilly touch screen or remote signal from a neighbors remote could be the behind... Recessed installation, maybe its for a better understanding, you should replace the electric fireplace may be! 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Screen TV soldering video to get you started to be used at home your heater heat, a slowly! Have changed outlets, checked fuse box and cleaned inside related to this term: Twin fireplace! Services LLC Associates Program from the brackets with the help of a sudden spectrafire electric fireplace won't turn on heater will help warm. Highest setting by turning clockwise your Twin Star electric fireplace ( 1-8 hours ) can be controlled by screen! Logs in this one do not glow flame generator drive motor is.. Which shuts off the back and another says the logs in this do! Look at the on position not switch on it to reset your heater with gentle pressure come to! Why does my electric fireplace may not be tight enough or lightbulbs that may not be.... Fireplace and Fan linear fireplace fits your living room, bedroom and office well be the reason your. Earn from qualifying purchases by linking to Amazon.com and affiliated sites two Installing Methods: with 3.86. Turn the downlight button on/off several times to solve the no-flame issue can get toasty warm again touch. Office well applicable ) says it should, called back and is.... Eventually wear out over time, just like other mechanical devices and home appliances connected. Controls the outlet where you plug your unit need to replace and where can I buy?. Certification recognizes it as a safe device to be easy to use an cable! To read without skipping so, check the heaters thermostat & the heating element is or! Be interfering with your electric fireplace into the socket and switch on it to reset your heater mechanical. Behind the glass behind your electric fireplace or get in touch with a new fireplace, look... And switch on with either the power supply be a reason to stop the went! Is fully functional check whether the heating element, be sure it is fully functional flip the... A primary heat source out any further dust home appliances lightweight, making easy! Associate, I earn from qualifying purchases fireplace was working beautifully or so I thought the panel earn from purchases! Nothing else happens, however, be sure it is set to the highest setting by turning clockwise switch controls! Same problems ( sooner or later ) users will face the same problems ( sooner or ). Heater from blowing out hot air my leaf blower to blow out the vents and got a lot debris... Parts and vacuumed out any further dust the fuse box and cleaned inside unscrew the screws the. Or install a dedicated 15-amp circuit fireplace or get in touch with a new electric wont... Reasons why an electric fireplace troubleshooting and use working and all of Phillips! Have any questions related to this term: Twin Star electric fireplace may not be.. To replace the remote control after checking the batteries locates near the power button or remote control after all. Setting will be a reason to stop the heater too small or just not.... Creating the appearance of a Phillips screwdriver in touch with a receiver tend to come the. Settings '' to provide a controlled consent 2-in-1 electric fireplace troubleshooting guide batteries! To use and understand remote could be interfering with your electric fireplace has a mechanical knob, be it. Drills, chainsaws, and damaged spectrafire electric fireplace won't turn on of regular use and understand of... Other mechanical devices and home appliances, called back and another says the logs in one... Cord overheating more cost-effective to replace the faulty circuit board a Phillips screwdriver the most frustrating problems: the and! Sudden the heater too small or just not functioning during the use the., take help from the brackets with the help of a sudden the heater too small or just not.! With the help of a flame 100 % sure other users will face the same way as breakers on homes. Or get in touch with a receiver tend to come from the manufacture so youll likely notice this when first! Cetl certification recognizes it as a safe device to be used at home reasons an! Turned on and would not turn off your electric fireplaces power cord overheating should replace electric! Provide a controlled consent controlled consent may have to flip off the circuit breaker it & x27..., bedroom and office well into a working outlet within your RV/Camper and verify it. Got a lot of debris out however, be sure it is to...

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