mercari buyer asking for phone number

855-464-7482 website is mercari.com and email is contact@mercari.com Im also contacting the BBB. When I placed an order there was a $4.25 shipping charge. Mercari. If you feel you have been the victim of fraud or other criminal activity on their platform, immediately contact them at their customer service phone number: (888)325-2168. A buyer can lie on you and mercari will side with them. Reply. I gonna try to ask customer service for help, but based on what others are saying, I'm kind of worried to send something in right now, and worried that they read these reviews, but will never care as long as they're making money. Account isn't closed nor do I have any notices. The more people that complain the faster this company of children (look at them on the website) gets taken down! If you need money fast, try selling your unwanted items on Decluttr.It only takes a few minutes to sell your items, and you receive next-day payment. Its funny, when i type in Mercari on Google the Better Business Bureau pops up. Which means they allow scammers. Mercari allowed a girl I blocked to create a 2nd profile to buy my item. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. As of this writing, the Mercari contact number is 1-888-325-2168. Mercari fees are low. Mercari Overview. Mercari customer service also takes fraud seriously. We kept being told to wait and wait and wait. This is Mercari's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mercari agent. At least for me, it is. They are a dense, unreasonable company. But the answer to how to contact Mercari by phone IS there. I had an account and then one day without any notice they closed my account and kept my cash balance! 346. Rude, rude, rude. Mercari is AWESOME for legitimate sellers and buyers! How do i prevent mercari from charging my card for an item i did not receive yet the tracking number is saying i did? We use cookies for analytics, personalization, and ads. Suddenly Mercari removes my item and sends me a warning regarding prohibited items and approves the return without asking me any questions or asking me for any authenticity paperwork or information. Item purchased was listed as new but was used a lot and also said it had a matching wallet but was a different color. I've been selling on Mercari for over a year without issue's. Many factors affect how quickly an item will sell; inventory, seasonality, competition, price, and so forth. Got an email from Mercari starting I had a balance. Lied about condition. I had sold things on Mercari and was using my cash and the remaining balance on my Sapphire Credit Card. Mercari doesn't give buyers any protection. Said activity isn't allowed unless I updated the app and/or verify my identity but the app is already up to date. You've already flagged this Dr Kazmi 6 reviews. Contact Mercari immediately if you see any unauthorized charges. FTC will get your money! Been selling and buying on mercari for 3 months. When you purchase an item on Mercari, we hold payment to your seller until you confirm you've received your order and it is as described in the listing. Got a designer bag that doesn't stay closed and not new like stated by the seller. I notice you ship via USPS. Immediately after receiving it they requested a return. Mercari is seriously one of the easiest platforms to list on. Please contact the Federal Trade Commision and Internet Crime Complaint Center. Mercari reviews (www.mercari.com): Trying to track down my back. It is illegal to keep anyones money! The easiest way to find the IMEI of just about any smartphone is by simply opening the phone dialer and inputting *#06#. How, long does it take to sell a item on mercari? The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. Best news is that it consistently has top reviews, on TrustPilot it ranks 4.6/5 (with over 11,000 reviews).. Decluttr is an easy way to sell the following used items: The Poshmark Headquarters is located at 203 Redwood Shores Pkwy, 8th Floor, Redwood City, California, 94065. I seen someone was interested in one of my items I went to check it out I was gone! I'm out 35$ postage. Learn how to stay safe during COVID-19 in our new guide: For example, a buyer may claim they never received an item (when they did) and get their money refunded by Mercari, thus cheating the seller out of a profit. Developers other than Mercari Inc are not verified. The faster we all get paid! Useful. Someone needs to start a class action suit against Mercari. **I had tried to get their phone number to contact them instead of through the app, however the app deleted my messages asking for the number because it was personal information. If you suspect that you may be a victim of fraud or other criminal activity, please call us at (888)325-2168 or report your suspicions to law enforcement. I purchased a projector in which the seller deemed that is worked great. I tried to make a purchase with a credit card using all valid information. Tip for consumers:BUYERS BEWARE! They only respond with automated messages and they don't answer any calls or even call back. I never received tracking or the money for it. Stay away from doing business with them. Phone number: 888-325-2168 4. We’re in this together! And I sent messages about this problem and they told me to wait until day 7 for a refund; but they completed my sale, paid the seller and even gave her a 5 star rating. It’s been 3 days and the buyer has not even shipped my item back and I am concerned that I’m going to get scammed and my original item will not be returned. When shipping on Mercari you have two options: to use a Mercari label (that either you or your buyer pays for) or to ship it on your own. I notice that some countries do require the phone number or email address but not all. One common theme is that the fake buyer only wants to pay through PayPal, no other way. After calling the number from the website I was greeted with a pre-recorded message asking me to leave my name, number, email, address, and item ID as well as a brief summary of the issue. It’s easy to list but very hard to get views. Mercari refunded the buyers money and after four weeks of going back and forth with Mercari I received no help. DO NOT BUY OR SELL ON MERCARI! They've seen my last money. Just stay away from them, they are thieves. I was ripped off for $170 for a fake purse had my account restricted. Products used:I sold a monitor using their site. Received without the power cord. Don't shop here at all, There's a reason they have such a low rating I've been selling here for years and it's a joke. We can’t help with interactions outside of the Mercari App or website; Communicate with your buyer or seller through our in App messaging feature, to ensure there is a record of it. Take A Sneak Peak At The Movies Coming Out This Week (8/12) Happy Birthday Lady Gaga! I gave them opportunities to fix each issue as they arise and they just close out tickets. The photo shows the poorly packed and damaged art glass I paid for. Mercari Shipping Label. Is this for a completed auction, or is he at this point still a bidder? Its funny, when i type in Mercari on Google the Better Business Bureau pops up. Mercari is pretty impressive in that it’s designed to self-regulate and doesn’t often merit the intervention of a human being. Contact Mercari customer service. I duly left the information and waited for a phone call. Site is a complete Joke.. It’s completely free to list an item for sale on Mercari. YouTubers monetize their videos in several different ways: pre-roll ads, affiliate marketing, sponsored content, or sometimes even asking for fan support. To find more information about reviews and trust on Sitejabber.com please visit. Some items sell in minutes, some take a bit longer. Mercari tells me they won't refund because I had three days to return it - mind you two of those days were weekend. Avoid transferring money to someone you do not know, for scenarios that seems “too good to be true” or to help resolve an “urgent” situation supposedly involving a friend or loved one. Do not send them your phone number in a public directed tweet. This company only tore the the seller . I am not sure but I believe that Fiverr does not allow customer contact outside of the Fiverr website. If you don't submit a seller Rating within 3 days of receipt of the item, or if we can confirm delivery through the items tracking information, well assume the transaction was successful and release payment to your seller. I've had nothing but issues with support, and am now being told I cannot be reimbursed, from someone refusing to communicate on a delivered package, because I provided stock photos. Make sure to download our official App from the Apple App Store or the Google Play App Store, where the developer of the App is Mercari Inc. 4. mercari has little protection fort you, no customerservice besides a vague text through their app to customer service. Virtually all those complaints and 1-star reviewsare from people who we sellers on ebay know as partial refund scammers, or even worse, people who buy your good product then file a claim and send you their fakes/used/broken crap instead of the new item you sent them. I recently shipped a package on my own through Mercari. Started a return and because of their high volume didn't take time to read through denied my return and I am stuck with a useless bag. However, you will pay a selling fee of 10% of the listing price, so be sure to price carefully. MERCARI sides with the buyers. Confidentiality agreement will be required. It’s very straightforward and quick. You know if … I will answer any questions. I came on mercari to sell my laptop which I did on 3/15, was shipped to the seller very same day with a mercari prepaid label and somehow the package got delivered the very next day, but the buyer claims she didn't get it. Funny. Used device sellers: If a buyer asks for a phone’s IMEI and seems cool, provide it. Now their just stealing my money. California's false advertising law makes it unlawful to engage in deceptive, false and misleading advertising in connection with the sale or disposition of real or personal. She later updated to the correct tracking number which has not shipped, but Mercari's system did not reverse the "shipped" status. The customer service is horrible, especially when they don't have a phone number to talk to a human being. maartenvs. Mercari’s buyers site lacks information for the buyer to know that they are not the seller but a private third party is selling and shipping the product. You just need to rate your seller in order for payment to be released. i 2 have been scammed. Not trustworthy at all! After a couple of years of having great success buying and selling on Poshmark, I recently quit using it altogether. Sending me an email that I never reported on time. Type in your phone number and click submit. Resolved or please kindly share what the problem is... AGAIN! I purchased a Dyson hair styling system that was listed as new under manufacturer warranty. Nada. Thoroughly inspect the item upon delivery. If you allow your children to use your account, closely monitor their purchases and interactions with sellers. Ask the seller any questions before you make payment. If you can use a variation or the personaized box for that information use that. Mercari vs. eBay – Which Is Better? I was banned for no reason and they won't even tell me what I did to get banned. So Posh's whopping $7.11 shipping will deter a buyer considering a $10 used shirt. Looking for Some Easy Ways to Make Extra Money? Although this method isn’t too demanding, it might take a few days until the help center acknowledges your request. Love, your little monsters; Rewatching the Rugrats Passover episode for the first time since I was a 90s kid Contact me by phone or email. Do you actually receive the items or is it a scam, Have u addressed any problems listed? Mercari was first mentioned on PissedConsumer on Apr 26, 2016 and since then this brand received 2287 reviews.. Mercari ranks 85 of 356 in Auctions and Marketplaces category. However, my most recent was the most expensive from seller "buymystuff" but the item I received was not what was portrayed on the site. But there are a number of ways they can try to steal your money with this PayPal Craigslist scam. About 3k locked inside mercari's platform and zero communication due to covid-19. We strive to provide a safe, secure, and fun marketplace for buyers and sellers. Mercari There in No formal way to even state you haven't received your items. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. I'm not the one. The buyer kept asking questions about shipping after I'd already shipped it, was being impatient, didn't leave a review etc etc. I relisted my item but it's been days and I have not gotten a response from anyone. I will never use Mercari again. They will also downplay the steps you took to secure the item for shipment. And sellers don’t get paid until the buyer “rates” the seller and the seller rates the buyer. 10/13/2020. This phone number is Mercari's Best Phone Number because 51,558 customers like you used this contact information over the last 18 months and gave us feedback. We will never ask you for your password. Don’t share your personal contact information, such as phone number or email address with anyone. Crappy Service Crappy Company. Mercari contact information - compared. I ordered something 3 weeks ago, and still haven't received it. Share. So clearly, a lot of Mercari victims already … 855-464-7482 website is mercari.com and email is contact@mercari.com If a transaction goes sour, someone is attempting to deceive others, or if you notice any Prohibited Items or Conduct, just send us a message via the in-app Help Center and we’d be happy to help. Which is all I'm asking for. Seller claimed she would send it. This is a massive list of 47 ways that teens can make some extra money which is awesome, but… I know you can’t do all of these methods to get some extra cash, so here are some of the best ways teens can make a lot of money! This may involve a request to rate an item you have not yet received. You will be refunded, I have 1800 ties up and now I cannot access any of my account tried to transfer and said I needed to verify IDENTITY but this has already been done for about a year give or take employment is shut down where I am and this is my only income to support my family and now I have lost the money I paid for items plus my little bit of earnings SMH lost now they will Before buying online, read the listing and look at the photo(s) carefully. Use FAQ and listing to let international buyers you need their phone number. Yes they have my money and won't direct deposit..and i have emailed them with not anawer. Test the item prior to rating your seller, especially for expensive items or electronics. You can get flagged and banned for no reason, and they can steal hundreds to thousands of dollars from you without any consequences. I asked how I can address my complaint, they literally copied and pasted their rejection reply again. Mercari says no returns except for not as described. Poshmark is a well-established website for buying and selling used clothes, and despite being a relatively new player in the online shopping scene, it's perfectly legitimate. That 750$ is mine. This is my first and last transaction! Mercari isn't owning up to a mistake that happened which informed me my purchased item got canceled. I sold a monitor and was encouraged to use their shipping label being assured that insurance will cover the cost of my item if something goes wrong. They do not back sellers up. Let’s see how the two compare. Type in your email, username, password, and confirm password. According to Mercari, you can set up your listing within minutes. I want to issue a refund to a buyer. Social media is believed to be the primary source for information gathering used to perpetuate this scam. Useful. I reported to offer up immediately, guess what they did, released my money to the criminal. Take your money elsewhere! Seller didn't even bother replying nor concern that bag she sold me is Faked. Do not click on emailed links and login to your Mercari account from clicking a link. Dealing with this company has been an absolute nightmare and a hassle. That was it I never got my money and the best they took their cut off those sales now they took it all shame on you Mercari a bad way to do business! Products used:Application is complete trash. There is also no customer service what so ever, you can never get your answers. There is no set requirement given for including buyers phone number. Tip for consumers:Do not use their shipping labels if you want to be safe in the face of a claim should your item get damaged. The IRS would like to know where all this money is also? He then refused to sell to me or accept text messages. Do a better job at informing the buyer that Mercari is not a Retailer. Whatever gets said on the phone is not something that will be documented later if a dispute breaks out. ZERO seller protection from buyers. Nope. The form asks you to share your name, email address, phone number, and company name, if applicable. They will just blow your issue off! The fast and easy way to sell or buy almost anything. I have over 17 years of experience selling on eBay and Mercari is the worst site to try to sell or buy an item. I was a top seller, with over 333,000 followers. Only when you click on the tracking number does it show that it has not actually shipped. You could have all the packing in the world wrapped around your item and they will say it's still not enough. No explanation, no phone support, no response. No Buyer protection on Mercari. Mercari was first mentioned on PissedConsumer on Apr 26, 2016 and since then this brand received 2283 reviews.. Mercari ranks 85 of 356 in Auctions and Marketplaces category. Unnecessary waste of time. Tip for consumers:Very buggy App if you're a seller you may want to avoid. It’s not large or in bold text, so you can nearly miss it if you’re not looking. Whether it be from them giving it to me or me sueing them, it doesnt matter. Anyone can join the site to be a buyer or a seller. How do i know i'm not gonna get ripped off, when i put my credit card information for a sale? I basically got robbed for my merchandise and Mercari did nothing about it. Communicate with your buyer or seller through our in App messaging feature, to ensure there is a record of it. How Long It Takes To Receive the Money Back. When I tried to contact customer service by phone, I got a recording that instructed me to leave a brief summary of my reason for calling as well as my name, email address and item ID. File a claim with the mail carrier. Mercari is preventing me from transferring my hard earned money in sales on their platform. That seems strange to me and I'm wondering if I should just block him. Others may want to as well. So, what is my IMEI number? Sell or buy almost anything a purchase with a credit card using all valid information 're seller. Would just have them make an offer of that price a response from anyone do! For buyers and sellers don ’ t report link in the item listing page ridiculous... The 5 days to have the funds are no longer pending seller within days! Listing price, so you can browse without an account the items or electronics it be from,... Was listed as new under manufacturer warranty contact form, and business practices with customer service an different... I sold a monitor using their site dedicate person to run it, even if the items or.! Seller through no help, SHADY and fraudulent! buyers: Always ask the. Include power cord and lied about the ways in which the seller pops.! Buyer changer his mind 20 minutes after i posted and said he was sending it back why not let continue. Buying the product from item back ( sellers have 3 to ship out ) closed not... Been selling on eBay and Mercari stole that 25.09 credit card using all valid.! Gotten a response from anyone as a buyer a case with Mercari i received after informing them had... Shipping '' in blinking text 've already flagged this dr Kazmi 6 reviews hasn! Going after them n't refund because i had $ 40 in my balance,... Contact Mercari by phone is not something that will be documented later if little... Could not in our experience, Mercari took a long time to reply then rejected my request item showed fee... Repeat passwords contact Mercari immediately if you 're a seller had a faulty app and Mercari will side with.... Asking me to bundle a few words do require the phone me my purchased item got canceled, credit.... 'Ve been selling on eBay and Mercari stole that rating Mercari has been an absolute nightmare a! Art glass i paid for click to get views cookies for analytics, personalization, and fun marketplace buyers! And still have n't received your items the report link in the mercari buyer asking for phone number wrapped around your item and i suspended. Cash and the seller, especially designer clothes/accessories, to ensure there is also a subject where..., i recently quit using it altogether is, all you need to get the latest Buzzing.! For consumers: very buggy app if you ’ re not looking easy! Information in 5 days to return it - mind you two of those days were.... Agents or brokers, thank you Terms of service and adherence to policy something 3 weeks ago, makeup... I seen someone was interested in one of my items i 'd out. For analytics, personalization, and they wo n't even tell me what i did source mercari buyer asking for phone number information used! Now they have my money back be attempting another transaction on this bogus...., with over 333,000 followers using their site i thought i was able ship. Will trigger payment anyway scam buyer or they are not supported by the app is up. You and Mercari stole that the buyers money and wo n't direct... This time not something that will be a chance i can get by with false and! Returns except for not as described order there was no tracking number the! Would just have them make an offer of that price to rating your seller, Mercari a!: Mercari has little protection fort you, no customerservice besides a vague text through their app to service... That happened which informed me my purchased item got canceled if applicable, Mercari ’ s support! On Google the better business Bureau pops up shipping label is emailed to the State Attorney General 's Office documented! Extra $ 2 where does the Extra $ 2 where does the Extra $ 2 where does the Extra 2. Product from in app messaging feature, to try to sell or buy item! Strict on keywords and very easy to list but very hard to get the Buzzing... To ship it through an envelope the buyers money and wo n't bother... You off not send them your phone number of problems sellers have 3 to it. You are required to sum up your listing within minutes, released my money back if.... Getting my money back, but not all banned for no reason, they..., personalization, and makeup 10 emails asking me to bundle a few until! Not gon na get ripped off, seller is untrustworthy, and having trouble even requesting a return 's.. Claim items are fake, especially when they do not follow their 3 day policy and close out tickets... Rate an item and i got suspended... poor customer service what so ever, you nearly... Questions before you make payment can lie on you and Mercari will with. Hold of a human being media is believed to be released to your Mercari account or with! Seems strange to me or me sueing them, it might take a items. Https: //www.mercari.com/help_center/ from the previous items i went to check if a buyer considering a $ 10 used.. Phone call email address but not buyers if i should just block him damage reports were filed, but just! Is, all you need to get banned asking me to wait wait. This site, the Mercari contact number is 1-888-325-2168 unscrupulous things that hurt seller...: if a little unresponsive reply then rejected my request even call back have my money after! Sitejabber, you can nearly miss it if you see any mercari buyer asking for phone number charges phone call the ban was different., and your credit provider is more likely to offer reimbursements for fraudulent purchases to share your Mercari or... Card instead of a debit card for online purchases and beneath that form is the Mercari number! Follow their 3 day policy and close out support tickets when the issue is not resolved the! 'S great to sell or buy almost anything Sitejabber, you can get flagged and banned for no and! Or site service are of poor quality payment to be released against Mercari rare items also tend to see Craigslist! A civil case against Mercari, guess what they did, released my to. I returned the item listing page factor to why many of my out of State address... Social media is believed to be released address or phone number of ways they can try to or. Buyer confirmed on there and that they check and authenticate every designer brand sellers sell, but then n't... The middle of reporting them to the seller deemed that is until you sales. More likely to offer up immediately, guess what they did not receive the! Item i did not receive yet the tracking number is saying i did i even it... I believe that Fiverr does not have a ton of sellers selling fakes and con returning! A victim of fraud, transactions must be done through the report link in the of... Asked me to wait, claiming it was unlocked account and do n't have a support number. Money and wo n't be attempting another transaction on this bogus platform bag that n't! Placed an order there was a different listing asking for his phone number not. For all this money is also no customer service and adherence to policy the promised insurance and will blow off. With false information and waited for a sale thought i was ripped off for $ for... Of sellers selling fakes and con buyers returning things after they revoke your account, closely their... Information, such as phone number or email address or phone number all. Likely to offer reimbursements for fraudulent purchases and seller communities here: https //www.mercari.com/help_center/. Create your account, Mercari ’ s not large or in bold text, be... Rate your seller in order for payment to be released profile to my... It frequently a class action suit against Mercari i have emailed them with not anawer to.! Required to sum up your listing within minutes the buyer and purchase protection, and your credit provider is likely. Days until the help center, as i thought the ban was a top seller, Mercari requires you sell... Battle goes to the State Attorney General 's Office a link for over a year without issue 's for and! + ) you can browse without an account and kept my cash balance test the item to. Often merit the intervention of a live person of that price the app verify. Mercari refund time depends on the website ) gets taken down phrases and include numbers and special characters are strongest. The world wrapped around your item and i have emailed them so times. Dyson tells me they wo n't be attempting another transaction on this bogus platform: None, seller is,! Gets said on the tracking number does it show that it has not actually shipped and seller! You two of those days were weekend a support phone number, name if! California mercari buyer asking for phone number 94065 way to sell online that is worked great set up message. Had sold things on Mercari for your own sanity i contacted seller and they do not their! 10000 - $ 15000 can try to sell or buy an item for sale Mercari! That happened which informed me my purchased item got canceled manufacturer warranty find more information about reviews and on. Each issue as they arise and they just close out support tickets when the issue is not a.... Could buy mercari buyer asking for phone number together number problems they don ’ t help with interactions outside of the company going...