To list an item, click the orange “sell” button in the app or the “Sell on Mercari” … I sold my item on Mercari. Buyer scammed me out of $700+ and Mercari sides with someone who has 0 transactions. Is Mercari Legit? The day your item is sold, a driver will pick it up and deliver it to the buyer. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. - Item sold? I think you can tell by my pictures - but they are still in box. Mercari is your marketplace. Price your items more than the least … I noticed that I did not include measurements in my description and I wanted to contact the buyer to make sure they know that these are only 4" tall. But with Mercari, according to many complaints, it's often just between the buyer and seller to sort things out. sellers and buyers please beware for your own sanity! I just don't want them to expect big figures then get small ones! I figured it out on my laptop. Create a Listing. Within 3 days of the confirmed delivery, a buyer can place a return request. swipe the pictures of the listing, when you get to the last picture you will see “ message seller ” OR. Mercari also has an e-mail address of contact@mercari.com, but I would recommend doing the in app Help Center or Help Center on the web.When you utilize their Help Center, it gives you the option to click on the specific item transaction you are having an issue with giving the customer service representative easier contextual understanding of your problem. Buyers can pay with several payment methods. Even though I had over 50 positive reviews, mercari still allowed him to … FIX: I called the Mercari number and told them what had happened. For context, Mercari has done well in driving buyers to the platform in the past, especially as we saw a sharp decline in the lister/buyer ratio between Q4 2018-Q2 2019. SELLING ON MERCARI: It’s all from home. I am trying to get the app on my Android tablet but it keeps saying "authentication is required. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. On July 10th, buyer submitted a return request. I am new to Mercari & I have to cancel and order & have the buyer re-buy the item because of the shipping default was incorrect & will be double what it should cost for me to ship the item. I have tried to send messages and receive them on my laptop and it tells me that I have to open the app. Buyers address is incorrect on the shipping label sent to me. I contact Mercari to make a shipping claim and they told me to tell the buyer to contact Mercari. If you’re using the app, go to the order status page of the transaction and at the bottom it will show the buyer’s username with a messaging icon next to it, … To list an item, click the orange “sell” button in the app or the “Sell on Mercari” … Unlike eBay, Mercari isn’t an auction site although there is a private chat feature that allows for buyers to ask questions and negotiate prices. We use cookies on our websites for a number of purposes, including analytics and performance, functionality and advertising. You need to sign into your Google account". Thank you!! You can call Mercari at (888) 325-2168 toll free number, write an email to contact@mercari.com, fill out a contact form on their website www.mercari.com, or write a letter to Mercari, Inc, PO Box 60178, Palo Alto, California, 94306, United States. Mercari is a legitimate e-commerce platform that does a lot to protect its users. However, sellers don’t work at Mercari. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. However, the Sellers reviews suggest that some buyers easily use this to scam Sellers. swipe up to read the item description, you would see the blue “ message seller ” button just after the seller’s name. Actually, if you’re buying stuff on Mercari then maybe the seller asks you to contact him/her through another platform like Facebook, WhatsApp, or by phone number, etc. This is useful for items like dresses and pants where the fit is important. I just created a Mercari account a few days ago and today I sold a set of action figures. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. - Check out Mercari Now in select cities. Understand the inherent risks of buying and selling online. This was a big … And, if you deal outside Mercari then chances are you’ll be scammed by the seller. - Take a few photos, add a description, and tap “list.” - Listing an item will always be free. So you'd think it was to chat with Mercari but it's not and I didn't even see it there for a period of time. Thanks in advance. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Mercari in an easy-to-use summary, as well as a full comparison of the 5 ways to reach Mercari, compared by speed and customer recommendations. App and more in Japan ) 02 claiming it was not authentic and said that MCM... 700+ and Mercari sides with someone who has 0 transactions useful for items like dresses and pants where the is. A few photos, add a description, and tap “ list. ” - listing an item will always free. Own sanity including analytics and performance, functionality and advertising it up and deliver it to marketplace! 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